Cancellation and Refund Policy
At Amorist, we strive to provide our customers with high-quality products and a seamless shopping experience. However, we understand that sometimes things don’t go as planned. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations.
1. Order Cancellation
1.1. Before Shipping
– You may cancel your order at any time before it is shipped. To cancel an order, please contact our customer support team at help@amorist.in or call us at +91 935450990
– Once the cancellation is confirmed, you will receive a full refund to your original payment method.
1.2. After Shipping
If your order has already been shipped, it cannot be canceled. However, you may still return the product as per our return policy.
2. Return Policy
2.1. Eligibility for Return
– To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
– Returns must be initiated within 14 days of receiving the product. To initiate a return, please contact us at help@amorist.in with your order number and reason for return.
2.2 Non-Returnable Items
- Certain items are non-returnable, including:
- Products that have been used or damaged after delivery
- Items marked as final sale or clearance
- Gift cards and promotional item
3. Refund Policy
3.1. Processing Refunds
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
3.2. Late or Missing Refunds
– If you haven’t received your refund within the expected timeframe, please check your bank account or credit card statement again.
– If you still have not received your refund, please contact us at help@amorist.in.
4. Exchange Policy
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please contact us at help@amorist.in.
5. Shipping Costs
– he customer is responsible for paying the shipping costs for returning an item, unless the return is due to our error (e.g., you received a defective or incorrect item).
– Shipping costs are non-refundable.
6. Contact Information
For any questions or concerns regarding cancellations, returns, or refunds, please contact our customer support team at help@amorist.in or call us at +91 935450990